Shop confidently whenever you use your American Express® Card, thanks to our advanced fraud protection systems. From account monitoring to online safety protection and fraud alerts, we make sure you’re in safe hands.
If you think you’ve been a victim of fraud, we’re here to help
Call us immediately at 1-800-528-4800 (toll free) or log in to your account and chat with us live.
Report FraudLearn more about how American Express helps keep you safe and secure, at home and abroad
Shop safely with SafeKey, it’s smart technology that helps us make sure it’s really you when you’re shopping online.
Learn moreShop more confidently with your Eligible Card knowing we have your back. So, whether your bike’s been stolen or you can’t get a refund, your American Express® Card provides a number of programs which protect your purchases.
Learn moreWe’re continuously on the lookout for suspicious account activity. Our intelligent fraud protection systems monitor your account, and if we spot anything unusual, we’ll notify you immediately.
Learn moreIt makes a world of difference knowing you and your Card are safe and secure abroad with American Express® Card assistance. Wherever you go, we’re with you all the way.
Whenever you travel more than 100 miles from home, you may be eligible for 24/7 emergency assistance and coordination services, including medical, legal, and passport referrals, emergency cash wires, and missing luggage assistance. Card Members may be responsible for the costs charged by third-party service providers.
Learn moreWith multiple layers of protection, your American Express® Card linked to your mobile wallet is the go-to Card for added fraud protection when you’re out and about.
Learn moreWe take cybersecurity seriously and value the contribution of the security community at large. The responsible disclosure of potential issues helps us ensure the security and privacy of our customers and data.
Learn moreHas your Card been lost or stolen abroad? Call us at 1-336-393-1111 (collect) or live chat with us here. You’ll receive a replacement Card, usually within two business days.*
Report a lost or stolen cardStay informed and protect your financial information
Protect yourself from phishing and scams by learning how to recognise imposters and spot their tricks before it’s too late.
Learn moreLearn how to safeguard your personal information and recognize the signs of identity theft before it impacts your finances.
Learn moreTo learn how American Express protects your privacy, visit our Privacy Center.
Visit Privacy Center¹ Other terms and conditions apply. Learn more
² Card delivery times may vary depending on location, and changes may apply.